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I've installed a Record Manager software over my Windows Server and after installation I am able to see a service generated by the installer in Service Control Manager Services.msc which at first instance seems to have following parameters:

StartUp Type as Manual

Log On As as Local System..

Status as Running,

While I need to change these parameters so in Service properties I am trying to change and set new values as:

StartUp Type as Automatic

Log On As a UserAccount (with a Service user account from Active Directory and a valid password)

Now, problem arises once I add this service user account and password then I click on Apply and after clicking on Apply automatically the New password disappears and again I am able to see the Old password.

I am not sure from where this password is getting overrided, maybe it's somewhere from Windows System Registry. Well, I've tried the same thing with other services and guess what that is the ERROR with any services... Any suggestions??

Thanks in Advance!

Server : Windows Server 2016 (64 bit)

  • after clicking on Apply automatically the New password disappears and again I am able to see the Old password. Actually Windows does not display the password. – Greg Askew Oct 2 '18 at 22:40
  • Yes, that's correct but the length of my password is small and while clicking on Apply the original length seems to be appearing again.. So, while I restart the service it fails due to wrong credentials ... – Ashraf.Shk786 Oct 2 '18 at 22:43
  • The number of dots you see are not an indication that the password is changing. That's just Windows being Windows. – Greg Askew Oct 2 '18 at 22:49
  • Okay, so how can I make my password to be accepted in place...? Can I set it via command or registry..? – Ashraf.Shk786 Oct 2 '18 at 23:12
  • I don't think that's your problem. But you can set the password using the sc config command, e.g, sc config myservice password= newpassword. – Harry Johnston Oct 3 '18 at 0:44

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