0

I have a user who is connected to a zebra label printer that he uses to print shipping labels. We recently gave him a new Windows 10 computer, but it was having some issues printing from the label printer, so I re-imaged his new system and now it works fine, but he is having another issue.

When he signs in to neopost site to create lables he gets followuing error: Error connecting to the report printer \\WKR71-TOR\LBLPRINTER: Error specified printer could be found.

WRK71-TOR is another computer that I connected the label printer to and shared it when it was not working, but I don't understand why it is trying to connect to it because I have removed the share.

We are using Chrome, and tested this on Microsoft Edge and same issue.

Any ideas?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.