I am using Windows 10 professional, connected to office domain network.

I just enabled Hyper-V program with other related features in Windows Features. Hyper V and related program in Windows feature

After reboot computer, I click Connect to Server in Hyper-V

Then I got an error message: related to Virtual Machine Management The message says:

Hyper-V Manager "An error occurred while attempting to connect to server XX. Check that the Virtual Machine Management service is running and that you are authorized to connect to the server

I have googled everywhere, but there is no result. The closest post I could find is from this GitHub web link: GitHub.

Could anyone suggest how to solve this issue so I could begin using Hyper-V program?

Take note that I have switched my internet to a public WiFi and it still shows the same error message.

Update 01: Hyper-V Virtual Machine Management is running in Services.msc

Update 02: My Hyper-V Manager version is 10.0.17763.1. My colleague managed to get his Hyper-V Manager working and his version is 10.0.17134.1

  • Check that the Virtual Machine Management service is running and that you are authorized to connect to the server – Sum1sAdmin Jan 25 at 14:52
  • @Sum1sAdmin, do you mean Hyper-V Virtual Machine Management in services.msc? If yes, I have started that service and still get the same error message. – hunterex Jan 25 at 14:56
  • Check the Windows event log for relevant errors. – Michael Hampton Jan 25 at 15:33
  • @MichaelHampton, could you please suggest which activity in Windows Event Viewer should I look for? – hunterex Jan 25 at 15:48

I managed to solve the problem.

Main reason behind this issue: Hyper-V Host Compute Service service fails to start with an error message quoted from Event Viewer:

The Hyper-V Host Compute Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

So I followed the steps in Hyper-V Manager unable to connect to server "Local computer" solution. Please ensure you run Powershell as an administrator.

After that, I manually start:

  • Hyper-V Virtual Machine Management
  • Hyper-V Host Computer Service

When I start Hyper-V Manager, I successfully connect to Local Computer.

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