When run this command to make backup database file from remote server, I face the below reasult but I do not know what is the issue. The command I run on my local ubuntu server to git file from inmotionhosting.com

rsync -h --progress --stats -r -tgo -p -l -D --update --delete-after --protect-args -e "ssh -i /location/to/file.pem" account@sub.domain.com:home/account/file.any /local/location/to/store/file/

rsync: change_dir "/home/Sources//account@sub.inmotionhosting.com/home/account" failed: No such file or directory (2)

Number of files: 0 Number of created files: 0 Number of deleted files: 0 Number of regular files transferred: 0 Total file size: 0 bytes Total transferred file size: 0 bytes Literal data: 0 bytes Matched data: 0 bytes File list size: 0 File list generation time: 0.001 seconds File list transfer time: 0.000 seconds Total bytes sent: 20 Total bytes received: 11

sent 20 bytes received 11 bytes 62.00 bytes/sec total size is 0 speedup is 0.00 rsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1196) [sender=3.1.2]

Please advice :)

1 Answer 1


You need the / before home

rsync -h --progress --stats -r -tgo -p -l -D --update --delete-after --protect-args -e "ssh -i /location/to/file.pem" account@sub.domain.com:/home/account/file.any /local/location/to/store/file/

  • Thank you for your interest, I was not able to connect because the port was wrong,, May I ask how to add the port to the command?
    – Ahmed Reda
    Apr 19, 2019 at 12:45
  • Your original command failed because you had the wrong path, if it was the wrong port you would have seen Connection refused or a timeout. To add the port you would just need to add it to the ssh section of your command rsync -h --progress --stats -r -tgo -p -l -D --update --delete-after --protect-args -e "ssh -p [port number] -i /location/to/file.pem" account@sub.domain.com:/home/account/file.any /local/location/to/store/file/
    – Bob Dole
    May 10, 2019 at 20:35

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