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Postfix adds (root) after sender email address so it bounces. How do I remove the (root) after the email address? I'm using generic mapping and (root) is not part of the email address in the file. I removed some info for confidentiality: domain.com is replacement for our domain. user is replacement of email test address.

Log has a warning: warning: multi-valued smtp_generic_maps result for VoiceMail@SS.localdomain

Ignore the -A below. I tried to edit the server name but missed a few lines.

CentOS release 7.6.1810 mail_version 2.6.6

Jun 10 08:49:45 SS postfix/postfix-script[29226]: starting the Postfix mail system
Jun 10 08:49:45 SS postfix/master[29227]: daemon started -- version 2.6.6, configuration /etc/postfix
Jun 10 08:49:54 SS postfix/pickup[29229]: 7335ABC2CD6: uid=0 from=<root>
Jun 10 08:49:54 SS postfix/cleanup[29240]: 7335ABC2CD6: message-id=<20190610154954.7335ABC2CD6@SS.domain.com>
Jun 10 08:49:54 SS postfix/qmgr[29230]: 7335ABC2CD6: from=<root@SS.domain.com>, size=476, nrcpt=1 (queue active)
Jun 10 08:49:57 SS postfix/smtp[29242]: 7335ABC2CD6: to=<email@gmail.com>, relay=secure-email-813.luxsci.com[98.129.36.69]:587, delay=3, delays=0.08/0.07/1.9/0.94, dsn=5.7.1, status=bounced (host secure-email-813.luxsci.com[98.129.36.69] said: 571 5.7.1 Message Rejected. From address <email@domain.com (root)> appears to be in an invalid/unsupported domain name. (in reply to end of DATA command))
Jun 10 08:49:57 SS-A postfix/cleanup[29240]: 6B869BC3135: message-id=<20190610154957.6B869BC3135@SS.email.com>
Jun 10 08:49:57 SS-A postfix/bounce[29247]: 7335ABC2CD6: sender non-delivery notification: 6B869BC3135
Jun 10 08:49:57 SS-A postfix/qmgr[29230]: 6B869BC3135: from=<>, size=2737, nrcpt=1 (queue active)
Jun 10 08:49:57 SS-A postfix/qmgr[29230]: 7335ABC2CD6: removed
Jun 10 08:49:57 SS-A postfix/local[29248]: 6B869BC3135: to=<root@SS.domain.com>, relay=local, delay=0.08, delays=0.03/0.01/0/0.04, dsn=2.0.0, status=sent (delivered to mailbox)
Jun 10 08:49:57 SS postfix/qmgr[29230]: 6B869BC3135: removed
Jun 10 08:53:10 SS postfix/postfix-script[29443]: stopping the Postfix mail system
Jun 10 08:53:10 SS postfix/master[29227]: terminating on signal 15
Jun 10 08:53:11 SS postfix/postfix-script[29516]: starting the Postfix mail system
Jun 10 08:53:11 SS postfix/master[29517]: daemon started -- version 2.6.6, configuration /etc/postfix
Jun 10 08:53:22 SS postfix/pickup[29519]: DAF6BBC42E3: uid=0 from=<root>
Jun 10 08:53:22 SS postfix/cleanup[29534]: DAF6BBC42E3: message-id=<20190610155322.DAF6BBC42E3@SS.localdomain>
Jun 10 08:53:22 SS postfix/qmgr[29520]: DAF6BBC42E3: from=<root@SS-A.localdomain>, size=440, nrcpt=1 (queue active)
Jun 10 08:53:23 SS postfix/smtp[29536]: DAF6BBC42E3: to=<email@gmail.com>, relay=secure-email-813.luxsci.com[98.129.36.69]:587, delay=0.79, delays=0.1/0.08/0.47/0.15, dsn=5.7.1, status=bounced (host secure-email-813.luxsci.com[98.129.36.69] said: 571 5.7.1 Message Rejected. From address <email@domain.com (root)> appears to be in an invalid/unsupported domain name. (in reply to end of DATA command))
Jun 10 08:53:23 SS postfix/cleanup[29534]: A4223BC42E6: message-id=<20190610155323.A4223BC42E6@SS-A.localdomain>
Jun 10 08:53:23 SS postfix/bounce[29538]: DAF6BBC42E3: sender non-delivery notification: A4223BC42E6
Jun 10 08:53:23 SS postfix/qmgr[29520]: A4223BC42E6: from=<>, size=2545, nrcpt=1 (queue active)
Jun 10 08:53:23 SS postfix/qmgr[29520]: DAF6BBC42E3: removed
Jun 10 08:53:23 SS postfix/local[29539]: A4223BC42E6: to=<root@SS.localdomain>, relay=local, delay=0.08, delays=0.03/0.01/0/0.04, dsn=2.0.0, status=sent (delivered to mailbox)
Jun 10 08:53:23 SS postfix/qmgr[29520]: A4223BC42E6: removed
Jun 10 09:25:01 SS postfix/pickup[29519]: 316D3BC2DB5: uid=0 from=<root>
Jun 10 09:25:01 SS postfix/cleanup[30821]: 316D3BC2DB5: message-id=<20190610162501.316D3BC2DB5@SS.localdomain>
Jun 10 09:25:01 SS postfix/qmgr[29520]: 316D3BC2DB5: from=<root@SS.localdomain>, size=2397, nrcpt=1 (queue active)
Jun 10 09:25:01 SS postfix/local[30823]: 316D3BC2DB5: to=<root@SS.localdomain>, orig_to=<root>, relay=local, delay=0.13, delays=0.09/0.01/0/0.03, dsn=2.0.0, status=sent (delivered to mailbox)
Jun 10 09:25:01 SS postfix/qmgr[29520]: 316D3BC2DB5: removed
Jun 10 09:42:58 SS postfix/pickup[29519]: 4F2D9BC34A7: uid=0 from=<root>
Jun 10 09:42:58 SS postfix/cleanup[31443]: 4F2D9BC34A7: message-id=<Asterisk-1-1659902534-20204-6089@SS>
Jun 10 09:42:58 SS-A postfix/qmgr[29520]: 4F2D9BC34A7: from=<root@SS.localdomain>, size=456020, nrcpt=1 (queue active)
Jun 10 09:42:59 SS-A postfix/smtp[31446]: warning: multi-valued smtp_generic_maps result for VoiceMail@SS.localdomain
Jun 10 09:42:59 SS-A postfix/smtp[31446]: 4F2D9BC34A7: to=<5037298766@mms.att.net>, relay=secure-email-813.luxsci.com[98.129.36.69]:587, delay=1.3, delays=0.16/0.05/0.65/0.48, dsn=2.0.0, status=sent (250 2.0.0 x5AGgwB1003498 Message accepted for delivery)
Jun 10 09:42:59 SS-A postfix/qmgr[29520]: 4F2D9BC34A7: removed
  • Please provide the basic information about your Linux distribution and also your Postfix configuration. – Michael Hampton Jun 10 at 18:21
  • You forgot the Postfix configuration. – Michael Hampton Jun 10 at 18:53

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