I'm an IT consultant and one of my clients is a large enterprise. They use Office 365 and have always required phones to be enrolled (giving their IT department full access) in order for email etc. to be accessible. However, I used to be able to circumvent this by accessing my Office 365 emails through IMAP. This stopped working a few days ago, though. The error message alternates between "outlook.office365.com is not responding" and "incorrect username/password" - probably because multi-factor authentication (MFA) has been activated and this presumably doesn't work with IMAP?
When I called there IT department, they told me that I would need to enroll my phone. But I'm not sure if that's a standard answer or if it's really no longer possible to use IMAP (due to MFA). He assured me that they don't have access to any data on my phone and that there is no other way to access my company email.
I have to questions now:
- Is it possible to use IMAP with Office 365 on an iPhone with MFA turned on?
- How can I see what data their IT department can access on my phone?
Co-workers of mine have either not set up email on their phones or bought separate phones because of privacy concerns. I really need these emails on my phone though and I really don't see myself juggling two phones.
I only have this one phone, so I use it for all my personal stuff as well as other clients. I don't want this client to have access to my personal photos, browser history, installed apps etc. I also certainly don't want them to have access to my location. Maybe I could enroll my phone to get email set up and then remove the certificate?