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I have a ATA disk ST4000NM0035 1V4 in my Dell server:

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The server sees the disk in the BIOS

When I use my server to install Windows Server 2019, it will not recognize my 4T disk.

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If the server sees the disk in the BIOS, is there a driver issue?

How can I solve this?


EDIT-01

I searched the dell support, get this information, but there are x.exe files, can not execute when install the Windows Server.

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    The server/storage controller model is not provided, but in general you can get the required driver and add it to an ISO image: thomasmaurer.ch/2019/07/…
    – Greg Askew
    Sep 26, 2019 at 16:48

2 Answers 2

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You may be able to properly install such systems via idrac. During such provisioning via idrac kvm, idrac may provide you drivers. Probably you have problems with raid software driven shit controller, not the disk itself

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    I'm pretty sure the iDRAC is exclusive and proprietary to Dell, so I'm not sure how that's relevant to a SuperMicro server.
    – joeqwerty
    Sep 26, 2019 at 20:58
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    You are right. But provisioning system via BMC or so systems is just general idea. Maybe even your server has similar functions?
    – kakaz
    Sep 26, 2019 at 21:08
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    Yes, I'm just pointing out that someone with a SuperMicro server isn't going to know what you're talking about if you tell them to use the iDRAC.
    – joeqwerty
    Sep 26, 2019 at 21:17
  • yep, this is caused by raid software driver, but the .exe can not install when there is not a Windows system.
    – s-n-2
    Sep 27, 2019 at 3:02
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Its a standard error. Please unpack your driver exe by loading the exe and copy the install folder after to use that for the install. The setup look for .drv, .dll and .inf for the driver name and corresponding hardware ID.

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