I have a certain domain I manage, which was moved to DNSmadeeasy a week ago. But sometimes when I do a dig request I get a weird IP back on the A record:

Others are reporting the same, from different locations. It seems to be random though, as most report the correct IP.

DNSmadeeasy say nothing is wrong in their end as usual, so I have no idea how this IP is getting out there.

The domain is: elyseecollective.com.au

Some dig results are here

2 Answers 2


The authoritative answers for the ns{1-6}.maccentrecloud.com.au names point to:

ns1.maccentrecloud.com.au. 1800 IN      A
ns2.maccentrecloud.com.au. 1800 IN      A
ns3.maccentrecloud.com.au. 1800 IN      A
ns4.maccentrecloud.com.au. 1800 IN      A
ns5.maccentrecloud.com.au. 1800 IN      A
ns6.maccentrecloud.com.au. 1800 IN      A

But the glue records don't quite match:

ns1.maccentrecloud.com.au. 900  IN      A
ns2.maccentrecloud.com.au. 900  IN      A
ns3.maccentrecloud.com.au. 900  IN      A
ns4.maccentrecloud.com.au. 900  IN      A
ns5.maccentrecloud.com.au. 900  IN      A
ns6.maccentrecloud.com.au. 900  IN      A

Update the glue (through the registrar for maccentrecloud.com.au).

(ns2.maccentrecloud.com.au. / responds differently, and the bad glue puts it into the mix of who should be queried)

  • Can you add sample commands that would let someone verify these results? Oct 17, 2019 at 3:55
  • 1
    @mgarciaisaia: dnstracer -s . <domain> can be used to quickly see the delegations. For the actual comparison, you would run dig <domain> NS @<server> against both sets of servers – once against the domain owner's ns# servers themselves, and then once against the parent TLD's nameservers which hold the "glue" records (e.g. for com.au they are t.au, r.au, q.au, etc). Oct 17, 2019 at 5:56

You have 6 name servers. 2 of them have the wrong zone information. Thus most of the time the answers are correct, but occasionally you hit a bad DNS server.

I'm not at my PC at the moment but you can check what each server is returning with a command like

  dig @nsX.maccentrecloud.com.au elyseecollective.com.au A

For each nameserver and find the faulty ones. Then get the DNS provider to fix them or remove them from your registrars name server records for the domain.

  • 7
    The issue with this test is that it will look up the name nsX.maccentrecloud.com.au itself, ie the authoritative answer, and then send the specified query there. This doesn't play nice with looking for glue record mismatch, which seems to have been the problem in this case. Oct 16, 2019 at 16:27

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