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Questions tagged [call-manager]

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3answers
97 views

How to connect to an avaya ACD00-0049JP

In the place were I work they have an outdated AVAYA device with model ACD00-0049JP. We´ve been tasked with changing certain configurations. The people who were in charge of these devices left years ...
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votes
1answer
63 views

Creating artificial CPU / memory load on CUCM server

I'm working on a small monitoring application for organization multicluster CUCM environment. For a demo purpose, I have a small lab, that consists of VMware CUCM installation and a couple of hardware ...
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1answer
455 views

How can I setup Asterisk as a Voicemail server for CallManager?

I have an existing Cisco CallManager 8.5 environment which services users needing voicemail, but I have no Unity licenses. How can I use Asterisk to service voicemail?
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2answers
615 views

i need a sip softphone that would on incoming call open an url containing the caller number

The idea is that : a customer call, I automaticly open the page of his accout in my CRM. On the many SIP softphone on ubuntu (ekiga, linphone,...), the only one that i could make do that is twinkle. ...
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1answer
452 views

LDAP sync between Win2008 and Cisco Unified Call Manager

I have a VOIP environment with Win 2008 as a primary LDAP server. However, before I setup Cisco Unified Call Manager to get LDAP sync from Win 2008, previous administrator has created users in CUCM 9....
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1answer
240 views

C3X Polling Strategy - Fewest Answered

I've been playing around with a 3CX PBX system and have been trying to alter a call queue so that members of staff that have had the fewest calls will get called first. So I have set the call queues ...
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0answers
96 views

Cisco CM — forward single user call after hours

CM 8.6 -- Unity 8.6. Our CEO wants calls to his extension to forward to the operator extension, after hours. Do I configure the DN, the device or the user settings in Unity? None? All? Can this be ...
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1answer
423 views

Cisco unity call manager — personal greeting error enabled

In Unity CM 8.6.1, one user's personal greeting settings show the Error greeting is enabled. I cannot disable it. I also cannot enable the standard greeting. Calls for this one user do not go to voice ...
1
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1answer
512 views

Local Call Classification in CDR records from Cisco CallManager

I am trying to analyze our telephone usage to evaluate our phone plan with our PRI provider. I have enabled CDR records within Call Manager and am able to generate "Gateway Summary" reports which ...
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3answers
2k views

Does the Cisco SPA range of phones work with CallManager/CME?

I have about 15 phones and am looking to upgrade from asterisk to an all Cisco solution. Do we need to replace the phones as well?