Questions tagged [call-manager]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
0 votes
2 answers
1k views

How can I setup Asterisk as a Voicemail server for CallManager?

I have an existing Cisco CallManager 8.5 environment which services users needing voicemail, but I have no Unity licenses. How can I use Asterisk to service voicemail?
0 votes
1 answer
188 views

Mobile Phone Dialling - Amazon Connect

We have an Amazon Connect call centre we're setting up. Currently, we can make outbound calls and re-direct calls to agents on phone numbers ONLY for landlines, it won't recognise/call mobile numbers. ...
1 vote
2 answers
2k views

Issabel-Asterisk- How to handle multi-digit inputs on IVR

I have an Issable server running and integrated with Cisco Call Manager correctly. I am using Issabel server as my IVR system to answer calls without any direct extension callings. My Scenario is as ...
0 votes
3 answers
248 views

How to connect to an avaya ACD00-0049JP

In the place were I work they have an outdated AVAYA device with model ACD00-0049JP. We´ve been tasked with changing certain configurations. The people who were in charge of these devices left years ...
0 votes
1 answer
137 views

Creating artificial CPU / memory load on CUCM server

I'm working on a small monitoring application for organization multicluster CUCM environment. For a demo purpose, I have a small lab, that consists of VMware CUCM installation and a couple of hardware ...
0 votes
2 answers
1k views

i need a sip softphone that would on incoming call open an url containing the caller number

The idea is that : a customer call, I automaticly open the page of his accout in my CRM. On the many SIP softphone on ubuntu (ekiga, linphone,...), the only one that i could make do that is twinkle. ...
0 votes
1 answer
570 views

Cisco unity call manager -- personal greeting error enabled

In Unity CM 8.6.1, one user's personal greeting settings show the Error greeting is enabled. I cannot disable it. I also cannot enable the standard greeting. Calls for this one user do not go to voice ...
0 votes
1 answer
466 views

LDAP sync between Win2008 and Cisco Unified Call Manager

I have a VOIP environment with Win 2008 as a primary LDAP server. However, before I setup Cisco Unified Call Manager to get LDAP sync from Win 2008, previous administrator has created users in CUCM 9....
0 votes
1 answer
417 views

C3X Polling Strategy - Fewest Answered

I've been playing around with a 3CX PBX system and have been trying to alter a call queue so that members of staff that have had the fewest calls will get called first. So I have set the call queues ...
1 vote
0 answers
103 views

Cisco CM -- forward single user call after hours

CM 8.6 -- Unity 8.6. Our CEO wants calls to his extension to forward to the operator extension, after hours. Do I configure the DN, the device or the user settings in Unity? None? All? Can this be ...
1 vote
1 answer
637 views

Local Call Classification in CDR records from Cisco CallManager

I am trying to analyze our telephone usage to evaluate our phone plan with our PRI provider. I have enabled CDR records within Call Manager and am able to generate "Gateway Summary" reports which ...
0 votes
3 answers
2k views

Does the Cisco SPA range of phones work with CallManager/CME?

I have about 15 phones and am looking to upgrade from asterisk to an all Cisco solution. Do we need to replace the phones as well?