Questions tagged [documentation]

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48 votes
34 answers
10k views

How are you documenting your work, processes and environment?

Are you using a wiki format? If so, which product? (MediaWiki, Confluence, Sharepoint etc.) Have you create a knowledge base? (Problem/solution-oriented short documents.) What challenges do you find ...
66 votes
19 answers
26k views

How do you document a network?

I'm not sure how to ask this question, since I'm not in the field. Say you're a network admin and you leave your job. How does the new guy know where to start?
Esteban Araya's user avatar
7 votes
6 answers
1k views

Documenting server details

This could be a very naive question for many of you, but I have problem in answering this one, your help will be deeply appreciated. I need to document the server on which I work, and it should ...
Angelo's user avatar
  • 169
6 votes
6 answers
3k views

New Sys Admin job...Where do I begin?

I'm looking for some general advice here. I've decided to take my first job in a lead sys admin position...I don't start until next month, but in the meantime I'd like to prepare for the position. ...
Windows Ninja's user avatar
17 votes
9 answers
1k views

Documentation As-A-Manual vs. Documentation As-A-Checklist

I've had discussions in the past with other people in my department about documentation, specifically, level-of-detail and requirements. In their view, documentation is a simple checklist of Y things ...
Avery Payne's user avatar
  • 14.7k
13 votes
6 answers
10k views

free tool for datacenter documentation [closed]

Is there any free tools out there that can help to better document at datacenter, for information like servers in a rack, the group port it is connected to and etc?
Robert's user avatar
  • 241
23 votes
6 answers
3k views

Getting started with documentation

We haven't been doing any documentation at my workplace. I'm completely new to it and ask for some guidance getting started. I have a few questions: What are the essential documents that a sysadmin ...
6 votes
3 answers
5k views

Where can I find introductory documentation for ZFS?

I recently installed OpenIndiana because of an interest in ZFS. I like the feature-list of ZFS, but I'm having a hard time wrapping my head around how to configure it. All of the documentation I ...
Steve Rowe's user avatar
4 votes
3 answers
22k views

Dell fumbles OpenManage installation process, forgets to write documentation?

I'm setting up a Dell PowerEdge 2950 for a small business, and I've just spent a while with Dell OpenManage Server Administrator 6.2, trying to clear the installation process of errors before I ...
bwerks's user avatar
  • 752
3 votes
7 answers
242 views

tutorial/training creation tools [closed]

I've used Wink to create Flash tutorials for employees on setting up and using various programs. It's a nice tool, but sometimes I wish I had more options. Have you used a tool or tools to do this ...
Joseph's user avatar
  • 3,807
2 votes
2 answers
1k views

How to document mail setup after hand-over

I've just moved a client's email services over from my host to Google Apps. I would like to hand over a document providing all they (or their agent) need should I not be available etc. How are such ...
ProfK's user avatar
  • 493