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Questions tagged [elastix]

Elastix is a unified communications server software that brings together IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a call center software with predictive dialing.

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440 views

Asterisk Confbridge conference. How to avoid eavesdroppers?

Trivia: I'm trying to implement a conference call management functionality on my Elastix server. The original problem was in the Elastix's unability to invite all participants in the conference via ...
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1answer
483 views

FAILED status in Elastix Reports

Please i want to know what is failed status means in the CDR report in Elastix, i to know if failed status mean that the call is dropped because the agent wasn't registered or the voice mail is full ...
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962 views

Delay in outbound & inbound calls for ip phones

I have an issue with outgoing calls and inbound calls on elastix 2.6 some time i can make calls from ipphoe but its take more than 10 to 25 seconds Or cannot make calls Incoming Some time phone ...
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0answers
673 views

send fax with Elastix and Hylafax

I need help getting around "Unknown problem" while I am trying to send faxes using Hylafax and Elastix. I have an elastix 4.0 inside a VM, calling outside and inside the box is working great, using ...
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1answer
160 views

Adding command to elastix dialplan

TlDr: Is it possible to add a function (forkCDR) before Elastix Dial() an extension? We had a working asterisk, but due to the administration is now transferred to a person with lesser competence, we ...
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1answer
2k views

Elastix 2.5 - Change settings via WEB GUI does NOT take effect

My PBX system is currently running Elastix 2.5, which has been installed & configured about three months ago. For maintaining purpose, I have used etckeeper to tracking changes in /etc folder, ...
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1answer
41 views

Having trouble with one way adio on an asterisk sip phone

I have an asterisk server (Elastix on CentOS 7) that I am currently running in Amazon Web Services. The server works great and clients can connect without issue using a stun server. However I have ...
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0answers
340 views

Validation Error whet trying to change ip on Elastix

Whenever I try to change the IP address of my Elastix (4.0 beta 1 box) through the web admin interface, I get the following error: Validation Error The following fields contain errors: Device (I'm ...
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1answer
80 views

Redirect lync internal user calls to elastix and record it

We want to redirect all Lync voice chats ( Calls ) to an Elastix server. We also want to disable lync built in Voice chats ( all voice communication - "included internal lync users" - through Elastix ...
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2answers
74 views

EC2 Server Seems to have port issues

I have installed an Elastix server on a m4.large instance,but I cannot get sound on any of my calls. The server is configured as follows: CentOS 5.9 Elastix 2.4 Using the following guide: https://...
2
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1answer
7k views

How to configure a custom context/dial plan for incomming calls in Elastix/FreePBX?

I would like to know how set a custom context from the extensions.conf file, to deal with the incoming calls in Elastix/FreePBX? I have developed a custom dial plan called [my-custom-incoming1] and ...
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0answers
381 views

How to configure Hylafax to send faxes to folders?

At my current job, we have an established phone/fax system that uses Elastix on top of FreePBX and Hylafax. The guy who set it up did so by himself (a former employee we still have on contract as ...
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1answer
3k views

Asterisk - Send voicemail to email as client SMTP address

I'm able to setup Elastix (Asterisk) to send email voicemail attachments without any issue. But I'm trying to email them to a particular external address and it seems to be rejecting the emails as ...
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1answer
2k views

Call duration limit & least cost routing

We have Elastix version 2.4 setup and we have some little questions which if you could please answer to solve via web based panel of Elastix, as agents are making calls via Elastix there are little ...
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1answer
3k views

Elastix “asterisk -r” command not working “-bash: asterisk: command not found”

I'm having trouble administering the current version of Elastix from the command line on a CentOS 6.3 box. I believe the command I'm look for is asterisk -r however I cannot figure out how to access ...
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2answers
4k views

Asterisk IVR setup: disallow direct dial for some extensions?

We've got PBX to configure. It's based on Elastix 2.4.0, freePBX 2.8.1 and Asterisk 1.8.20.0. Currently we have a setup for inbound calls like that: Inbound call > Announcement (30 sec) > IVR (...
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2answers
2k views

Asterisk inbound trunk unauthorised without allowguest=yes

I am trying to configure an Asterisk (Elastix) box to receive SIP calls from a provider without requiring allowguest=yes to be enabled in sip.conf. Basically the SIP trunk provider uses multiple IPs ...
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2answers
2k views

elastix cdr stop working

CDR was working before 19 march. Unfortunately i dont remember what kind of changes i made to configuration, but this exactly not changes to CDR config. elastix 2.4.0 asterisk 11.7.0 mysql 5.0.95 ...
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2answers
22k views

exit: 1 [FATAL] Unable to connect to Asterisk Manager from /var/lib/asterisk/bin/retrieve_conf, aborting

I am struggling with this error after an Elastix upgrade: exit: 1 [FATAL] Unable to connect to Asterisk Manager from /var/lib/asterisk/bin/retrieve_conf, aborting From what I can see the manager is ...
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1answer
7k views

Elastix Upgrade fails CentOS yum missing dependency with libwat, libgsmat, and libss7

I upgraded a year old vanilla Elastix box using yum update and yum upgrade. Almost 400 packages updated but a few of them failed, including asterisk. At present the switchboard is working but I can't ...
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1answer
122 views

Elastix eFax Unicode support

We are using Elastix as an eFax system, the issue is that when trying to send Arabic text it appeas as "????". The issue appears to be in converting the text to postscript, Elastix uses HylaFax as ...
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0answers
755 views

DTMF Detection in Asterisk PBX

I have an asterisk server as IP PBX. I have created an Auto-Attendant for my company and asking users to enter desired extensions when they call. The problem is that when the message is playing and ...
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1answer
2k views

Traffic Forward to Specific gateway (Elastix - CentOS)

I need the information regarding multiple interface card. My Scenario is: Eth0: 172.X.X.X / X.X.X.252 GW 172.X.X.105 Eth1: 192.168.X.X / X.X.X.0 GW 192.168.1.1 My Requirement is that: Eth0 traffic ...