Stack Exchange Network

Stack Exchange network consists of 175 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers.

Visit Stack Exchange

Questions tagged [shoretel]

The tag has no usage guidance.

0
votes
1answer
144 views

Shoretel Connect: Create SIP Trunk Backup for Analog Trunk on SG90

I've worked with some VoIP Products before, mostly Asterisk (base version, build from source) management for a small ISP doing in-network VoIP solutions for customers. My current position hasn't ...
1
vote
0answers
452 views

One way/no way audio on Shoretel phones across L2L IPSec VPN

We have two offices: Master: 192.168.1.0/24 Satellite: 192.168.128.0/24 Master contains the Shoretel phone system. Both offices use Draytek Vigor 2860ac routers They are connected using an IPSec LAN-...
-1
votes
1answer
18 views

Shoretel - Maximum length of name for Shoregear SG-50

For a Shoregear SG-50, what is the maximum number of characters you can use for the name of the switch? We'd like to use 20 characters but before we do, are there any practical limitations of a name ...
5
votes
2answers
5k views

Have DHCP use different scopes based on MAC address using Server 2012

I'd like my Windows 2012 DHCP server to give ShoreTel phones IP addresses from one scope, and everything else IP addresses from another scope. For example, I'd like to give phones IPs from 192.168....
1
vote
1answer
3k views

Is there a traceroute command for VXWorks? Specifically a Shoretel Phone?

I can't seem to find if there is a traceroute command for VXworks online or specifically with a Shoretel phone. Once I telnet into the phone, I would like the ability to see whether packets from my ...
3
votes
1answer
6k views

Setting Shoretel phone time correctly with dhcpd

Our Shoretel 230 phones are not picking up time service correctly and thus, the time on the display is wrong. When I go to the diagnostics of the phone, they are using a wrong time server (old). Here ...
0
votes
1answer
363 views

Shoretel Upgrade Path

I currently have a Shoretel Server running Server 2003 x32 as a virtual machine paired with a ShoreGear 90 switch and another unused switch of the same model being reserved for manual failover. I am ...
0
votes
1answer
662 views

ShoreTel P2V Audio Issue

I recently P2V'd my ShoreTel server. After doing so everything seems fine. No errors anywhere, and everything looks good in Director except for a licensing issue since the mac address changed. ...
3
votes
1answer
2k views

PIX 506E, MTU, VPN Packet Fragmentation and Shoretel IP telephone system

We have two sites, a large Southern site and a small Northern site, that have a VPN between them defined on two Cisco PIX Firewalls. Over this VPN Shoretel IP phone traffic travels as well as all ...
0
votes
1answer
137 views

ShoreTel 230 phone calls from website

Our company uses these fancy ShoreTel 230 phones. We make many phone calls from our custom built web based contact management system. It would be nice if our employees could click on a phone number ...
1
vote
0answers
84 views

Shoretel Reporting: does off-hook time count towards call length?

With Shoretel reports, the report that generates how long someone is on the phone (actively talking on the phone), if they are listed as "off hook", like right before you dial a number, does that ...