Questions tagged [telephone]

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Converting phone wall mount to ethernet mount [closed]

I currently have a telephone wall mount. 1 near the router, 2 more in another 2 rooms. When I remove the wall mount, I can see 4 wires from the cable. Red, Blue, White and Grey. My question is, can ...
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1 vote
1 answer
140 views

Diagnose Avaya IP Config to SMTP

We have 10 phone extensions that instead of gettings messages on the phone, we configured the Avaya IP Office to forward messages to a specific email for each extension. The SMTP server adress is ...
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  • 155
2 votes
1 answer
173 views

How to get my fax modem to work with newer phone lines (and HylaFax)

For a long time I've been using a HylaFax server and an old external 56k serial port modem. It has worked great on our POTS lines. Recently we just upgraded our location and it now has an AT&T ...
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  • 1,594
1 vote
0 answers
43 views

Testing quality of sustained call quality to a Public number

While migrating from an old Avaya to Skype for Business (on-prem), I have been asked a few questions about call duration and call quality during maintenance. Questions stem from unclear answers from ...
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  • 197
0 votes
3 answers
189 views

How to connect to an avaya ACD00-0049JP

In the place were I work they have an outdated AVAYA device with model ACD00-0049JP. We´ve been tasked with changing certain configurations. The people who were in charge of these devices left years ...
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8 votes
2 answers
1k views

Automated telephone call about sending spam mails

We just got a call from a US telephone number (001-, didn't get the rest of it) with an automated voice, stating that someone had sent spam mails from a server located in Berlin. I didn't take the ...
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  • 117
-1 votes
1 answer
336 views

How to automatically test the audio quality of a telephone line that randomly goes bad?

I am a computer scientist and I'm working as sysadmin of a small firm where I've been managing also the telephone system that my predecessor put in place. Albeit I don't really have the skill set for ...
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  • 127
2 votes
3 answers
3k views

How to move a Panasonic kx-t7633 Phone

We have Panasonic kx-T7633 phones and I need to move them across office how do I activate or fix the connection after I move the phone Looked at the manual but no answers and googled it as well any ...
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  • 633
2 votes
2 answers
2k views

How do I move a number between two Alcatel Lucent 4029 Handsets

I'm trying to find a manual online and I'm not having any luck. I need to know the deregister/reregister procedure for an Alcatel Lucent 4029 handset. I'm trying to move a number from one desk to ...
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  • 670
6 votes
2 answers
2k views

Headset for phone calls in the datacenter

Datacenters are noisy places. On occasion it is necessary for an administrator or technician to troubleshoot a problem in the datacenter while on a phone call or conference call. Unfortunately, ...
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  • 24k
1 vote
1 answer
162 views

Turn old rack server into a telephone server

I have an old server lying around and I am thinking of using it as an internal telephone server. Its main use would be to set up a 1 to 1 telephone system that could be used internally to connect to ...
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0 votes
1 answer
145 views

ShoreTel 230 phone calls from website

Our company uses these fancy ShoreTel 230 phones. We make many phone calls from our custom built web based contact management system. It would be nice if our employees could click on a phone number ...
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  • 761
1 vote
2 answers
652 views

Digital phone system with dual star topology (over Cat5e)

Scenario: 2 office spaces within the same building (approx 50m apart), 8 workstations in office 1 and 6 workstations in office 2. Every workstation will have 2 network connections (1 for data, 1 for ...
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  • 157
4 votes
2 answers
4k views

Tool to test analog phone line connection quality [closed]

An ancillary job of mine is to support an analog phone line for our credit card machine. From time to time AT&T changes out hardware in the core which causes the machine's modem to not connect ...
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0 votes
2 answers
295 views

Intra-office PBX using analog phone lines

My office is planning to have an intra-office software-based intercom system. As USB phones are costly, is it possible to do them with analog phones (connecting to RJ-11) instead? The phones won't ...
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4 votes
3 answers
1k views

Any good phone system on a Windows Environment?

I am looking for a phone system that integrate well with an (almost) 100% Microsoft environment. I would like something that can integrate with Exchange and Active Directory (in-phone searching/...
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  • 1,766
3 votes
6 answers
437 views

Datacenter Colocation Phone

In my cage I don't get good enough phone reception. A phone that goes over the network also doesn't seem ideal for when I am working on the network. Do people have traditional phones delivered to ...
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  • 81.9k
0 votes
2 answers
266 views

NGN detection with Asterisk PBX

Is it possible to detect if a NGN (Non Geographic Number, e.g. 0844, 0845, 0870 etc) number has been used to connect to an Asterisk PBX? Thanks in advance. Kyle
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2 votes
1 answer
165 views

Moving from Analogue PBX to digital VoIP?

I don't even know if this belongs here?. If not, do let me know. So we have an analogue Alkatel PABX system in our little office. We have extensions, direct lines and PBX lines. We are trying to ...
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1 vote
1 answer
3k views

How do I use ISDN debug on a Cisco router to troubleshoot PRI phone issues?

We have a Cisco 2811 with UCM E 7.0 running our phone system. It is connected to the PSTN by a VWIC2-1MFT-T1/E1 card connected to a PRI from the phone company. From time to time of late, we are ...
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  • 498
3 votes
3 answers
283 views

Cheap VoIP Phone Recommendation [closed]

I'm looking for an inexpensive corded VoIP phone for my home office that supports SIP. I've been using an old Cisco 7905G with SIP firmware but I'm concerned about security considering that it's ...
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  • 11.5k
0 votes
3 answers
106 views

Setup automated calling during an ETL failure

Just started working on a large data warehouse project that runs some large ETLs every night. In the event of an error I receive an email, but I was hoping to somehow create something that will ...
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  • 123
4 votes
7 answers
329 views

Adding "T" Records to Domain Names (Idea That Came to Me in a Dream)

I was dreaming about the DNS system and how awesome it is. In my dream I realized that my cell phone had a somewhat similar system to DNS built in – when I browse to a contact and select someone to ...
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2 votes
1 answer
162 views

Phone solution for virtual company [closed]

I am looking for recommendations/links for a service that can give/assign me a phone number, have a recorded messages played when someone calls such as "press 1 for ..., press 2 for yyy etc" and then ...
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  • 1,329